User Data Deletion

Last updated: August 2026

Overview

Communio Social lets you sign in with Google or email one-time password (OTP). This page explains how to permanently delete your account and the data we store for Communio Social communities and related services.

What we delete

When you remove your account, we delete or anonymize:

• Your account profile (email, display name, handle, preferences)
• Sign-in identities linked to your account
• Forum posts, comments, feedback, and group content you created
• Groups you own, your group memberships, and notification data
• Marketplace seller/buyer records tied to your account where applicable

Some information may be retained where required by law, for fraud prevention, or in encrypted backups for a limited period before automatic purge.

How to remove your account (web)

1. Sign in to your community on communiosocial.com (or your community’s subdomain).
2. Open Account settings from the avatar menu (or go to /settings/account/ on that community).
3. Scroll to Remove account and follow the confirmation steps (including typing DELETE when prompted).
4. You are signed out immediately. That account and associated data are deleted from our systems.

How to remove your account (mobile app)

1. Open the Communio app and sign in.
2. Open a community you belong to, then use that community’s Account settings removal flow (same Communio account), or contact us below if you cannot complete in-product deletion.

If you cannot sign in

Email legal@communiosocial.com from the address on your account and ask for account deletion. We verify ownership before acting.

Related policies

See our Privacy Policy and Terms of Use.